It's very important to try to put yourself in your client’s shoes, to better understand his or her needs, so that you can be as responsive as possible. Sometimes we think we understand what our clients’ need but miss the target because we really haven’t done our homework. From my time in the industry and being on the client side, I know things are not always as they seem so take the time to know your client.
Repeated among a few of my clients are those with the following characteristics: a public company with numerous interesting and challenging issues but few internal tax resources so that they’re very dependent on us; good people who are appreciative of our efforts and supportive of the work we do because they really see the value of it.
I’m probably too organized at times (I know my family would agree), so I tend to focus on things that need to get done, both in my personal life and work. I like to have some type of plan for getting them done. Naturally, 9 times out of 10 nothing goes according to plan which, in turn then, keeps me up.
My mother is an amazing person. She has shown me by constant example what things in life are most important. Everyone who knows her understands she’s a friend on whom they can depend. She has always been extremely supportive of me in all my pursuits and positive in her thinking. She provided me a very stable childhood and instilled in me the values and beliefs I have today.
Your career is what you personally make it, so take the lead and be proactive in the steps that will take you down a path of learning and dedication. You make your own success.
