Operational Improvement Consulting Services

Business Process Improvement & Management Consulting

Do your processes add time not value? Are your people overwhelmed or resisting change? Is your company growing faster than you can manage? We help you find the most effective ways to eliminate bottlenecks, cut waste, improve teamwork and increase efficiency for long-term success.

• Process Analysis & Mapping: Get insights into your processes and improvement areas.
• Data Flow Optimization: Improve speed, accuracy, security and decision-making.
• Benchmarking & KPI Analysis: See how you compare with your peers and your goals.
• Change Management Consulting: Minimize resistance and disruptions with effective strategies to navigate change.
• Team Capabilities Assessment: Evaluate teams, roles and responsibilities, identifying skills gaps and training needs.
• Shared Services Design: Get a framework to consolidate operational functions, improve consistency and enhance compliance and risk management.
• Customer Management Assessment: Examine customer touchpoints to make every interaction more efficient and engaging.

Digital Transformation

Are you optimizing your tech stack and gaining the right insights? Ensure your software fits your business goals and improve how it works for you.

• Software Utilization Review: Evaluate existing software for adoption, complexity and efficiency.
• Technology Needs Assessment: Identify gaps in your technology that hinder operations.
• Software Selection Consulting: Get expert guidance to adopt the most effective new technologies or make improvements to current systems.
• Robotic Process Automation (RPA) Consulting: Find out where and how to eliminate repetitive, manual tasks.
• Artificial Intelligence (AI) Consulting: Learn how to make AI work for your business to reduce complexity and administrative burdens.
• Chief Information Officer (CIO) Advisory: Get strategic guidance to align technology with business goals, optimize IT operations and drive innovation.

Supply Chain & Operations Consulting

Looking to advance your supply chain operations and lower procurement costs? Examine part or all of your supply chain to increase productivity, eliminate waste and improve quality.

• Third-Party Sourcing & Procurement Strategy: Identify and select suppliers that offer best-value terms and service.
• Chief Operating Officer (COO) Advisory: Get strategic guidance to optimize operations, streamline processes and enhance organizational efficiency.
• Footprint Analysis: Make sure your supply chain infrastructure supports growth and adaptability.
• Warehouse Optimization Consulting: Ensure your warehouse layouts, storage systems, inventory management and workflows maximize efficiency and cost savings.
• Manufacturing Operations Analysis: Streamline processes and workflows to get products to customers sooner.
• Quality Improvement Assessment: Identify and manage risks related to third-party vendors, supplier relationships, quality issues and logistics.
• Sustainability Integration Consulting: Effectively incorporate sustainability practices into procurement and supply chain strategies.

Strategic Portfolio and Program Management

Seeking a results-driven approach to portfolio management? Ensure your projects and programs are aligned with your overall business objectives, driving maximum value and long-term success.

• Plan Design & Documentation: Create detailed and structured plans and comprehensive documentation to ensure clear alignment.
• Initiative Management Consulting: Oversee and guide the execution of key projects or initiatives to ensure timely delivery.
• Program & Project Management Services: Get expert help with planning, execution and oversight of projects and programs, including tools such as Waterfall, Agile and Lean Six Sigma.
• Training & Capability Building Consulting: Enhance skills and knowledge within your organization, empower teams and drive continuous improvement.