KDV Label’s growth was limited by a legacy ERP and separate financial reporting. Its NetSuite Financials journey highlights the critical role of technology in enabling growth and staying competitive.
Founded in 1974, KDV Label is an award-winning and market-leading manufacturer of custom labels for retail brands, based in Waukesha, Wisconsin.
KDV built a reputation for delivering high-quality labels and exceptional support. However, as the company grew it faced operational challenges that limited its ability to scale effectively.
KDV opted to upgrade its legacy operational Radius enterprise resource planning (ERP) system to a cloud-hosted version and to implement and integrate NetSuite Financials.
End-to-end automation paired with real-time dashboards enabled leadership to drive smarter decisions, tighter financial control and faster close cycles.
With a legacy of innovation, craftsmanship and customer service, KDV Label built a reputation for delivering high-quality labels and exceptional support. However, as the company grew – especially following an acquisition – it faced operational challenges that limited its ability to scale effectively.
KDV Label's existing processes and systems hindered operational efficiency and financial visibility. One key challenge for the company was fragmented financial management. KDV's legacy Radius version 8.1 ERP system was not integrated with financial reporting tools, creating inefficiencies.
Accounts payable (AP), bank reconciliations and other back-office functions relied heavily on manual processes, increasing overhead and errors. Due to inadequate data granularity and inflexible reporting tools, it was difficult to analyze financial performance, have visibility into inventory and make informed decisions.
Furthermore, the aging hardware and software on company premises required costly maintenance and hindered scalability. KDV had limited understanding at the time of contemporary financial technology systems.
To address the business challenges, KDV Label's CFO spearheaded a transformative project. Working collaboratively with consultants at Armanino (formerly Keystone Business Services) the team opted to upgrade KDV's ERP system to a cloud-hosted environment and implement NetSuite Financials to enhance operational efficiency and financial management.
Manufacturing ERP upgrade: The company’s Radius ERP was upgraded from version 8.1 to 11.2 to improve system performance and capabilities.
Cloud migration: The company moved its operational environment to a hosted cloud solution with ISCorp for secure, scalable operations across multiple locations.
Netsuite Financials Integration: Netsuite Financials was chosen for its flexible, user-friendly platform that integrates well with other business functions and ERP systems.
Automation: Manual bank reconciliations were eliminated and expense reporting was streamlined.
Comprehensive functionality: Customer relationship management (CRM), marketing and operational tools were integrated for a holistic business view.
Enhanced reporting: KDV gained improved dashboards, KPIs and Excel integration for real-time financial insights.
Customization: Scalable, tailored modules ensured alignment with KDV's growth strategy.
User adoption: Intuitive design facilitated swift adoption across departments.
End-to-end process efficiencies: Customer relationship management (CRM), financial reporting and expense management were streamlined and integrated.
The success of KDV Label's transformation was underpinned by two critical factors: collaboration with NetSuite experts and process development.
KDV had a strong relationship with Armanino (formerly Keystone Business Services) NetSuite consultants. Their expertise in ERP integration and financial system customization was instrumental in the project's success. The project team conducted a thorough evaluation of existing workflows, identifying inefficiencies and opportunities for improvement. By redesigning processes with scalability and automation in mind, KDV ensured the new system aligned closely with its operational needs. Armanino’s collaborative approach, combined with a deep understanding of KDV's unique requirements, ensured a smooth implementation and high user adoption rates.
KDV Label's integration of an upgraded Radius ERP (11.2) and integrated NetSuite Financials shows how technology paired with a strong implementation consultancy can drive operational transformation. The technology changes delivered measurable, positive outcomes in day-to-day work at KDV, while reducing costs and improving financial visibility.
With streamlined workflows, enhanced financial visibility and scalable infrastructure, the company is positioned for sustained growth. By addressing operational inefficiencies and leveraging modern tools, KDV Label has reinforced its reputation as a trusted industry leader — ensuring continued success in a competitive market while further enhancing its differentiator of leading with exceptional service.
To make smart decisions and scale effectively, you need a solid foundation of financial information and reporting. With more than 20 years of experience in implementations, Armanino NetSuite consultants can help you gain real-time visibility into your financials and support you as you expand.
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